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Ira & Donna Finklestein,
Handpiece Plus, Randolph, NJ

Glenn
“Ira first contacted us in the spring of 2002. Ira’s story fit a familiar pattern, twenty years invested with a major corporation, only to be in fear of losing his job through corporate downsizing and layoffs. He was considering taking a proactive position by starting a business part time while he was still employed, and then growing it to the point of being able to quit, or until the inevitable lay off occurred.”

Ira
“First of all, I've got to thank you for introducing me to the concept of handpiece repair. After spending 20 years in the telecommunications industry, I really wasn't aware of the different types of opportunities that existed for me to pursue when it became time for me to switch careers.

When I began to consider making this type of change in my life, there was a lot at stake. I needed to do a lot of fact-finding, and soul searching. When it came to Handpiece Express, you made the process easy and comfortable. Your talents and hard work were very apparent. You succeeded in presenting information about handpiece repair and business opportunities in an interesting and easy-to-understand manner. You were always easy to get in touch with and were very responsive to any request or question I had.”

Glenn
“Ira did the necessary background research in his local area, and then came to visit us for a Discovery Day in May 2002. I guess he liked what he saw because he made his deposit that weekend to reserve a training slot in September. Ira attended our National Conference that summer without ever having gone through basic training.”

Ira
“With my background, the opportunity to learn about Handpiece Express firsthand was vital to determining how I was going to proceed. Being able to come out and spend time with you during Discovery Day was a huge benefit. In addition to the technical overview, seeing the types of activities that help support the business was a big help. Coming from a corporate environment, I was shielded from many of the functions that take place routinely in a small business.”

Glenn
“Ira came out for training in September, went home and finished preparing his work space, finalized his business printing, and launched as a part time operator in November. He got off to a great start following his initial mailing and kept going from there. In June I found myself in Atlantic City, NJ helping Donna & Ira put on their first dental trade show!”

Ira
“The training you provided was exactly what I needed. The hands-on training was excellent, but the fact that you also covered marketing, bookkeeping, shipping, etc.., really put things into perspective for me. The individual attention given to me really made the difference. Sitting in a classroom and taking notes or studying wouldn't work for me. I found that in order to be successful in this endeavor, it will require both desire and practical talent. The only way I was able to see this was by working along side you at Handpiece Express as part of my training. The information you presented was important and is helping me achieve my family’s goals and objectives.”

Glenn
“I enjoyed hearing regular updates from Ira about how things were going. I could also sense a growing frustration with trying to operate a growing business while working a full time job. Finally, almost one year after beginning part time, the inevitable happened and Ira was laid-off. I remember how relieved he was that he was prepared for the situation and was now ready to be a full time handpiece repair person.”

Ira
“Working with Handpiece Express has made the transition into owning my own business very easy. The training was invaluable, and the materials they provided were complete, easy to understand, and easy to implement. It’s hard to express my gratitude for all the help and support Glenn has provided along the way. I highly recommend Handpiece Express to anyone wanting to get started in the handpiece repair business.”

Ira Finkelestein
Handpiece Plus, LLC

 

 

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(800) 895-7111 glenn@handpieceexpress.com